LAST UPDATE: June 2026

Well With Melo ("we," "us," "our") respects your privacy. This policy explains what personal information we collect, how we use it, and your rights regarding it, in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Information we collect: Name, email address, and any details you voluntarily share through our forms (including health or wellness information shared during 1:1 Discovery or Soul Support applications). If you make a purchase, payment is processed securely through our third-party payment provider; we do not store your full payment details ourselves.

How we use your information: To deliver the programs, sessions, or services you've requested; to send you updates, waitlist notifications, or marketing communications you've opted into; to personalize the guidance we offer in 1:1 sessions; and to improve our offerings.

How we protect it: We take reasonable steps to protect your personal information from loss, misuse, or unauthorized access. Health-related information shared in applications or sessions is treated as sensitive and is not shared with third parties without your consent.

Third parties: We may use third-party services (such as email marketing platforms, payment processors, or scheduling tools) to operate our business. These providers only receive the information necessary to perform their function.

Your rights: You may request access to, correction of, or deletion of your personal information at any time by contacting us at hello@wellwithmelo.com. You may unsubscribe from marketing emails at any time using the link provided in each email.

Cookies: Our website may use cookies to improve your browsing experience and understand site usage.

Changes: We may update this policy from time to time. Continued use of our site or services after changes are posted constitutes acceptance of the updated policy.

Contact: Questions about this policy can be directed to hello@wellwithmelo.com